Draft for review. Fill in the bracketed details (especially the service providers you actually use), have it checked, and then delete this note.
Privacy notice
Who we are
TG Initiatives Ltd (company number 15820893, [registered address]) runs PitchRefined and is the controller of your personal data. [ICO registration number: …] Contact us about privacy at hello@pitchrefined.com.
What we collect
- Contact details: your name, email address and company.
- Your brief and materials: what you tell us about your project, your deck, any videos or links you share, and our messages with you.
- Payment details: Stripe processes payments. We see your name, email, the amount paid and payment status, not your full card details.
- Codes and choices: any discount, referral or accelerator code you use, and the consent boxes you tick.
- Website data: [we use no analytics or advertising cookies / we use cookie-free analytics from (provider) to count visits]. Stripe uses cookies on its checkout page to prevent fraud.
How we use it, and why we're allowed to
| What we do | Legal basis |
|---|---|
| Prepare and deliver your review and any extras, and take payment | To perform our contract with you |
| Keep accounting and tax records | Legal obligation |
| Follow up on how your pitch went, improve the service, and prevent misuse of codes | Our legitimate interests |
| Ask for a testimonial, or use an anonymised extract of your review as an example | Your consent, which you can withdraw at any time |
Who we share it with
We don't sell your data. We share it only with service providers who help us run PitchRefined, under contracts that protect it:
- Stripe (payments)
- [Form service] (brief form and file uploads)
- Cloudflare (website hosting and email forwarding)
- [Email provider, e.g. Google Workspace] (email)
- [File storage provider] (storing decks until deletion)
- [AI tool provider] (first-pass analysis and drafting, with model training switched off)
We may also share data with our professional advisers, or where the law requires it.
International transfers
Some of these providers process data outside the UK, for example in the United States. Where they do, we rely on safeguards recognised under UK law, such as the UK–US data bridge or the UK's international data transfer agreement and addendum.
How long we keep it
- Decks, videos and links: deleted 90 days after delivery, unless you ask us to keep them for a re-review.
- Your brief and our messages: kept for 2 years after your last order, then deleted.
- Payment and accounting records: kept for 6 years, as tax law requires.
- Consents: kept until you withdraw them.
Your rights
You can ask to see, correct or delete your personal data, to restrict or object to how we use it, to receive a copy in a portable format, and to withdraw consent. Email hello@pitchrefined.com and we'll respond within one month.
If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put things right first.
Changes
We'll update this notice if how we use data changes, and show the date of the latest version at the top.